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Use Mozart in AI Assistance

Ask about your rentals, review answers and check any proposed work.

Before you start

  • Use the intended portfolio. Review Autonomy before requesting a change; eligible automatic actions depend on your settings.

Step 1: Open Mozart

Choose AI Assistance, then Chat. You can also use the Mozart question box on Dashboard. Follow any access notice if the composer is unavailable.

Mozart navigation with Chat highlighted beside Activity, Autonomy and Memory.
  1. Chat opens the Mozart conversation workspace.
Choose Chat in AI Assistance to open the conversation workspace.

Step 2: Ask a clear question

Type in Message Mozart and choose Send message. Name the property, unit and dates. Ask a follow-up if the answer needs more detail.

Empty Mozart message box with the typing area and green Send message control highlighted.
  1. Type your question in Message Mozart.
  2. Send message submits the question.
Name the rental and period in your question, then use Send message. Check important details in the response.

Step 3: Check the answer or action

Compare important facts with the source record. For an action card, review its recipient, rental, amount and details before using the offered confirmation. Read the returned result.

Step 4: Review previous work

Use History for earlier chats or New chat for another conversation. Activity shows recorded actions, Autonomy shows automation settings, and Memory holds standing rules.

Mozart toolbar with the New chat pencil icon and History panel icon highlighted beside the information icon.
  1. New chat starts another conversation.
  2. History opens earlier conversations.
The middle icon starts a new chat. The right icon opens Chat history.

Questions to try

Ask which leases are nearing their end, which rent charges remain unpaid, or which maintenance requests need attention. Include the period and rental you mean.

Review important details

AI can be wrong or incomplete. Check records before relying on an answer. A draft or suggestion is not proof that a message, payment or other action completed.

Mozart does not replace advice from a qualified legal, tax or financial professional.

Get more help

If a problem remains, use Contact support below. Include the screen, error and steps you tried. Keep passwords and full account details out of the message.

Check the result

  • You can find the relevant answer, proposal or recorded result and check its details.

FAQs

Why can I not send a question?

Read the access or connection notice shown. The composer follows your account's AI access.

Has a drafted message been sent?

Check the action result and actual conversation. Text in a chat is not a delivery confirmation.

What if Mozart uses the wrong rental?

Do not approve the proposal. Give the address and unit, then check the corrected details.

Screenshots and walkthrough
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