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Search guides for landlords and renters.

Get started with your landlord account

Choose the setup path that matches your rental.

Sign in to the account that manages your properties.

Step 1: Add your property

Open Properties, then choose Add property to enter the rental details.

The Add property button highlighted at the top right of Properties.
  1. Add property starts a new rental setup.
In Properties, choose Add property to open property setup.
Property type form with Small Multi-Family selected, No selected for room rentals, and Continue outlined.
  1. Continue opens Address & details after the required choices are complete.
Choose the property type that matches your rental. Answer the room-rental question, then choose Continue. Setup follows those choices.

Step 2: Choose your starting point

For a vacancy, prepare the listing. For an occupied rental, add your tenants and lease information.

Step 3: Set up rent collection

Open the intended lease and review its rent payment setup. Check the tenant, rental, dates and amounts before confirming.

If the rental is vacant

Open the rental’s Marketing area, add accurate details and photos, then review the publication step. Follow inquiries in Leads and applications in Applicants.

If tenants already live there

Use Tenants to add an existing tenant. Review the lease in Leases & Documents and send a portal invitation when ready.

If you are switching platforms

Bring over the property and active lease details, then check tenant access and payment settings before ending your previous arrangement.

Manage daily work

Use Messages for conversations, Payments for rent activity and Maintenance for requests. Accounting keeps transaction records separate from lease setup.

Landlord navigation with Messages, Payments and Maintenance highlighted around the selected Properties item.
  1. Messages opens your conversations.
  2. Payments opens rent activity.
  3. Maintenance opens requests.
Use the main navigation for conversations, rent activity and maintenance requests.

Help for you and your tenants

Open Resources for support. The tenant portal guide explains what renters can do after accepting their invitation.

Check the result

  • You know where to start for a vacant property and where to enter an existing lease.

FAQs

Where should I start?

Add the property first, then follow the vacant or occupied rental path.

Does inviting a tenant set up rent collection?

No. Review the lease and payment setup separately.

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