Understand who manages your rental in Rentari
Understand what Rentari software and Mozart help you do, and which services require a separate provider.
On this page
Before you start
- This guide covers Rentari software and AI assistance. It does not enroll a property in tenant placement or full-service property management.
- Identify the person responsible for managing the rental and any service providers you have separately engaged.
Software tools and separately arranged services
| What you need | Where to handle it |
|---|---|
| Work with rental records | Use Properties, Applicants, Leases & Documents, Payments, Messages and Maintenance in your Rentari account. |
| Help reviewing or preparing work | Open AI Assistance to use Mozart. Check its answer and review proposed changes before approval. |
| Someone to place tenants or manage the property | Arrange a separate service and confirm who is responsible for each task. |
| Photography, lockboxes or property visits | Confirm the appointment, access arrangements, price and scope with your selected provider. |
Step 1: Use the relevant workspace
Open the workspace for your task: Properties, Applicants, Leases & Documents, Payments, Messages or Maintenance. Check the rental and saved status before continuing.
Step 2: Review AI assistance
Open AI Assistance. Use About Mozart to review what it can help with, then close the explanation with Got it. Check important details in its answers and review proposed changes before approving them.
Step 3: Arrange services separately
If you need tenant placement, full property management, professional photography or a lockbox service, use a separately agreed provider and confirm its scope and terms. Contact Rentari support about product access or a blocked workflow.
Check the result
- You can distinguish Rentari software actions from a separate management or contractor service.
FAQs
Does a subscription appoint Rentari to choose tenants, sign leases or dispatch contractors?
Do not treat a software subscription or assistant answer as a management agreement. The landlord or authorized manager remains responsible for reviewed decisions and any separately arranged service.
Where is the tenant-placement checklist or service-area checker?
These are not part of the Rentari AI Assistance workflow. Check which company provides your management service and use its own agreement and onboarding instructions. For a Rentari screen you cannot find, contact Rentari support with the page name and the task you were trying to complete.
Where should I ask about a management fee or cancellation?
Contact the provider named on that service agreement. Keep a Rentari software subscription separate from a third-party management contract. Do not assume changing one cancels the other.
What should I confirm when I take over from a separate manager?
Agree on the handoff date and responsibilities with that provider. Obtain the signed lease, tenant contact details, payment history, outstanding balances, open repair requests and access arrangements. Review the records in Rentari before relying on them, and coordinate any change to payment instructions so the tenant is not asked to pay twice. Using Rentari does not complete or cancel the separate management agreement.
What should I check before a professional visits the property?
Confirm the appointment, provider identity, work to be done, price and access arrangements with the person coordinating the visit. Agree who will attend and how you will receive photos, notes or an invoice afterward. Keep keys and access codes private. If an unexpected person requests entry or payment, verify the visit through your known provider contact before proceeding. A Rentari subscription alone does not schedule a visit.