Move your rental records to Rentari
Choose the right account, keep your records and check rent before switching payments.
On this page
Have your signed leases, tenant contacts, payment records and current balances. Agree on the date you will start using Rentari.
Step 1: Use your Rentari account
Sign in to your existing Rentari account. If you do not have one, create an account. A login from another rental platform does not create a Rentari account.
Step 2: Keep the records you need
Keep copies of leases, receipts, applications, screening reports, messages and repair records that you are permitted to retain. Use records you already have if the old service is closed.
Step 3: Add rentals and leases
Open Properties and add the rentals and units. Add the existing tenants and open the rental's Leases tab to check each tenancy. Keep the signed agreement with its matching lease.
Step 4: Review balances and payment dates
Compare rent, deposits, credits and unpaid charges with your records. Check old scheduled payments before setting up collection in Rentari. Payment methods and authorizations need separate setup.
Step 5: Invite renters
Check each tenant email and rental, then use the portal invitation flow. Ask renters to review their lease and balance. Resolve mismatches before asking them to pay the same rent again.
Plans and bookkeeping
Review Pricing and Billing for your Rentari plan. A previous subscription, promotion or association benefit does not establish a Rentari entitlement. Use the accounting migration guide for opening balances and supported statement imports.
Check the result
- Your rentals and leases are set up, with a checked starting balance and a clear payment changeover date.
FAQs
I already have an account. Should I create another?
Try your existing Rentari sign-in first. If you cannot find the expected rentals, check the account email and ask support before making a duplicate account.
Will my old records and payment methods transfer automatically?
Do not assume they will. TenantCloud, Rentler and Azibo migration programs are separate from Rentari. Check a specific import with Rentari support; a bank statement import does not create tenants or leases.
The old service is closed. Can Rentari recover its files?
Rentari cannot promise recovery from another provider. Use your retained copies and ask the original provider about any remaining access.
Do renters need new invitations?
Use Rentari portal invitations for the correct email and rental. Sending an invitation does not create a lease, collect rent or authorize autopay.