Review payment settings after switching platforms
Check rent schedules, credits and lease policies against your starting records.
On this page
Have the lease, opening balance, payment history and any agreed rent changes. Check payments already scheduled on the old service.
Rent schedules and reminders
Open Payments > Charges and review each lease and period. Check the current schedule before creating a new one. For a rent change, compare the old end date and new start date so the schedules do not overlap. A due date, grace period and reminder are different settings. Read the actual Rentari status and notice settings; your previous provider's reminder timing does not carry over.
Credits and payments
Compare any agreed credit with payments already received. Payments > Actions > Add credit records a lease adjustment that applies to the next charge sent. A credit does not record an outside payment or return money to a bank.
Late fees and payment rules
Review the Grace period and enabled late-fee choices for the rental. Daily fees depend on supported Texas rental information. Check the initial fee and total limit; do not copy another platform's timing or calculation. In the lease settings, review Allow partial payments and Settle older past-due charges first. These settings affect eligible payments; they do not correct old balances.
Expenses and bookkeeping
Use Accounting to compare recorded expenses with receipts and bank records. Check recurring expenses separately: a historical entry does not confirm that future entries are scheduled. Recording an expense is not payment to a vendor.
Security deposits
Review the deposit record and the offered return method. An online return requires an eligible original payment. A manual return must be paid separately before you record it as paid.
Check the result
- Rent schedules and payment policies have been compared with the lease and starting records.
FAQs
Why is a payment or credit missing?
Check the rental, period and filters, then compare the original receipt and existing payment details. Use the payment-history guide before adding a duplicate payment or credit.
Will payments, documents and subscriptions transfer from my old provider?
Do not assume automatic transfers or continued authorizations. Preserve the records you have, use your Rentari account and check Pricing and Billing for its actual plan and charges.
Why is the bank deposit different or late?
A bank deposit is separate from the renter payment and can include multiple charges or fees. Review Payment details and Deposits, and follow the displayed estimate or status. Rentari does not inherit another provider's payout timing.
Can I copy the old provider's fee settings exactly?
Use the options available for the Rentari rental and check them against the lease. If the needed option is unavailable, ask support before relying on a different setting.