Add an existing tenant to Rentari
Add someone you already rent to, then invite them to their tenant portal.
On this page
Use this flow for an existing tenant or someone already approved for your rental.
Step 1: Open Tenants
Search Tenants first to check for an existing profile. To add someone new, choose + New > Tenant.
Step 2: Enter their contact details
Enter First name and Last name. For a portal invitation, add their Email. Add Mobile if they asked for a text, then confirm that permission. The delivery line shows how the invitation will be sent.
Step 3: Invite now or later
To invite now, choose Review invite. Select the Rental or Not yet, check the details, then choose Send invite. To save a contact without sending anything, choose Add without invite instead. That action immediately adds the contact and requires an email or mobile number.
Step 4: Check the result
Open the tenant profile after adding them. If the invitation failed, use the existing profile to retry. Set up the lease separately; choosing a rental during the invitation does not create a lease.
Adding a tenant and adding a lease
You can add an existing tenant, spouse or co-tenant without a new Rentari application or screening. For a new applicant, use Invite to apply when an application is needed.
Adding a profile does not change a signed agreement. Use Add to a lease on the tenant profile to connect the person to the appropriate lease, and handle any required agreement separately.
Having trouble adding a tenant?
Check the name and contact details for mistakes. Use the tenant’s own contact information.
If the email is already linked to an account or tenant, find the existing profile before trying again. Contact Support if you cannot resolve the conflict.
If adding the contact or sending the invitation was not confirmed, check the roster before retrying.
Check the result
- The tenant has a contact profile. Check invitation status and lease setup separately.
FAQs
Can I add a tenant I screened elsewhere?
Yes. A new Rentari application or screening is not required to create the tenant profile.
Can I add a spouse or co-tenant?
Yes. Add their own contact record, then connect the correct person to the lease. Do not reuse another person’s contact details.
Can I invite them later?
Yes. Choose Add without invite. Open the saved profile and use Invite to portal when you are ready; portal invitations need an email address.
What if I do not know the rental yet?
Choose Not yet when reviewing the invitation. You can set up the lease later.
Can I use the same person for another lease?
Open their existing profile and choose Add to a lease. Check the rental and lease before confirming.
Can I move a lead without requesting an application?
Add the person from Tenants when no application is needed. Keep the earlier lead history and check for an existing tenant first.
Does this change an existing signed agreement?
No. Adding a tenant record or lease connection does not rewrite a signed document.
How do I remove someone from a lease?
Open their tenant profile, find the lease and choose Remove from lease. Review the offered removal or move-out options before confirming.