Record credit-card repayments and review rewards
Keep card purchases, balance repayments and rewards distinct, and use the original transaction when recording a qualifying refund.
On this page
Sign in to the intended landlord portfolio with accounting access. Follow any access or plan message. Have the checking and card statements, payment date and amount, and the reward or refund details.
Review existing purchases, repayments and imported activity first. A card purchase and the later repayment are different events; recording the repayment as another expense can duplicate spending.
Step 1: Identify the movement before booking it
Choose Open Import feed below. Compare the checking withdrawal with the credit on the card statement and check whether either side already has a saved entry. Imports can arrive at different times or show only one side. Preserve the actual source account and inspect any existing match before adding a manual entry.
Step 2: Record a repayment between the correct accounts
For a repayment that still needs a manual record, choose Add transaction, then Credit-card payment. Set Amount, Date and Description. Under Transferred from, choose the asset account that funded the payment. Under Credit-card account, choose the liability account for that card. Review Portfolio or property, Notes and Receipt, then choose Add only when the record is correct.
Step 3: Review what the reward actually represents
Read the card statement and reward terms. Identify whether the amount is a merchant refund against a particular purchase, a statement credit, or a separate bank deposit. Check the original records and ask the person responsible for your books how that benefit should be classified before booking it.
Step 4: Use Record a refund only for a qualifying original
After the money has actually been returned, choose Add transaction, then Refund received or issued. In Record a refund, use Find the original paid transaction and Search transactions, then select the Original transaction. Check its category, property and remaining refundable amount. Review Payment / deposit account, Refund amount, Refund date, Reason for refund, Notes and Receipt. Choose Review posting, inspect the proposed adjustment, and use Book refund only when it matches the actual return.
If an account, original transaction or result is missing
If Credit-card account has no eligible choice, review the card liability and accounting access before continuing. The funding and card accounts must be distinct and compatible with the intended books. Do not choose an expense category in place of the card liability.
If the original refund transaction is missing, search by its description or transaction ID. Search can show up to 100 matches; a narrower query can locate an older entry. Recheck that the original is an eligible paid transaction with a remaining refundable amount. A refund is not a way to resolve a failed payment, transfer or tenant-deposit return.
Review any amount, date or account error against the statement and original record. After an uncertain save, inspect the existing entry before retrying. Use Retry same entry when the ordinary entry form offers it, rather than creating another copy. A manual card-payment record does not automatically book or hide both imported sides.
When a general reward has no qualifying original
Leave the import unbooked while its treatment is reviewed. The linked-refund form cannot record a general reward by assigning it freely to another category. Ask your bookkeeper about the actual benefit and contact Rentari support about the supported recording workflow; do not invent an original transaction or duplicate income to force a match.
Tax treatment depends on the benefit and circumstances. A Rentari transaction label does not determine that every card reward is a refund, taxable income or tax-free income. Keep the statement and reward terms for the professional responsible for your records.
Check the result
- A repayment is recorded once against the actual funding asset and card liability, separate from the original purchases.
- Any qualifying refund links to its correct original; a general reward without a supported classification remains under review instead of being forced into that refund.
FAQs
Does Credit-card payment pay my card bill?
No. It records an existing repayment in the books. Make the actual payment through your bank or card issuer, then reconcile its statements and any imported rows without adding a duplicate.
Can every cashback reward use Refund received or issued?
No. Record a refund requires an eligible original paid transaction and retains its category, property and vendor. A general reward without such an original needs separate classification and a supported workflow. Do not select an unrelated purchase just to enable booking.