The short answer
AI can assist with bounded tasks such as summarizing records and drafting responses. People remain responsible for judgment, physical work and authorized decisions; the useful comparison is task by task, with clear escalation rules.
On this page
Separate assistance from authority
Decide which outputs may be drafts, which require approval and which must go directly to a responsible person. Screening decisions, legal notices, payments and emergencies need controls appropriate to their consequences.
Test failure handling
Use incomplete records, contradictory messages and uncertain requests in a trial. Check whether the system identifies missing information and routes the issue, rather than rewarding only fluent answers to easy questions.
Example: a leak report
An assistant can organize the location and reported symptoms. A responsible person still needs to verify urgency, arrange the appropriate response and confirm completion. A generated summary is not a completed repair.
References and next steps
Use these references for the specific topic they cover. Local requirements and individual circumstances may differ.
The Rentari team writes and updates this guide. Examples illustrate decisions and do not describe customer results. Found an error or an unclear step? Send a correction with a link to this page and the wording you’d change.
