Skip to main content

Inquiries & Showings

A Renter Is Interested.
Give Them a Next Step.

Review the inquiry with the rental in view. Check an AI reply draft, offer your showing availability and follow the renter’s request through to its recorded status.

AI drafting is available on eligible paid plans.

Explore an inquiry
A renter on her sofa typing a message about a rental on her phone, with moving boxes behind her
Maya ChenNew inquiry
Prospect

Hi! Is the apartment still available? Could I see it this week?

AI reply draft

Hi Maya, thanks for reaching out. Yes, it is still available. Would Thursday at 5 PM or Saturday at 11 AM work for a showing?

Ready for your review

01 Receive the Inquiry

Every Question,
Beside the Rental.

Inquiries arrive in one inbox. Rentari inquiries and configured email intake bring renter conversations into your leasing workspace.

Open the renter’s conversation. Check the rental, their question and the details you need before replying.

Your Leasing Inbox

02 Draft the Reply

Open the Conversation.
Shape the Reply.

Start with an AI draft. Choose an inquiry to see how rental context can help start a reply.

Check missing details and adjust the wording before sending from your workspace.

AI drafting is available on eligible paid plans.

Inquiry, Then a Reply Draft
Inquiry and replyNothing is sent
Renter conversationMaya Chen
Prospect
1842 Maple Avenue, Unit 2B
Austin, TX 78702 · Advertised rent: $1,850/month
Incoming inquiry

Hi! I am interested in this apartment. Could I arrange a viewing?

AI reply draft

Hi Maya, thanks for your interest in 1842 Maple Avenue, Unit 2B. What days work for a viewing?

Ready for review

Start with a Suggestion

Get help answering the latest message on an eligible plan.

Make It Your Own

Check the facts and edit the draft. Missing or unverified details need your input.

Send When You’re Ready

Review the recipient and your final wording before the reply leaves the inbox.

03 Offer Showing Times

Share the Times
That Work for You.

Add showing windows for the rental. Review the renter and send an invitation to choose from those times.

Read the showing calendar guide
Showings for Your Rental

04 The Renter Picks a Time

One Link.
A Time That Suits Them.

The renter opens the invitation, selects an available slot and enters their contact details.

An invitation is not a confirmed appointment. Check the saved status before repeating a message or invitation.

The Renter’s View

05 Check the Status

Know What
Happens Next.

Review the actual request or booking in Showings, including the rental, date and time, before your next follow-up.

When the renter applies, review the application as a separate step.

Explore screening
From Showing to Application

Know Where the Inquiry Came From

Bring the Details Back to the Rental.

Rentari inquiries and configured email intake can bring renter conversations into your leasing workspace. Keep the advertised rent and property details beside the question.

Intake depends on the channels and email routing you have set up. Check other channel inboxes, add leads where needed and leave an unknown source marked unknown.

Read the source-log guide

A Few Useful Details

Questions About AI Leasing Inbox.

Explore plans
How Do Inquiries Reach the Inbox?

Rentari inquiries and configured email intake can bring conversations into your workspace. Intake depends on the listing and email routing that have been set up. Check other channel inboxes and add leads where needed.

Can I Edit an AI Reply?

Yes. Review the wording and rental details, then edit the draft before sending.

Does AI Know Every Property Detail?

Missing or unverified details need your input before you send the reply.

Is AI Drafting Included in Every Plan?

AI drafting is available on eligible paid plans. See current plans.

Will These Conversations Send a Message?

No. These fictional conversations let you explore reply drafting. No message, invitation or showing request is sent.

How Do I Track Progress After an Inquiry?

Keep the inquiry tied to the correct rental, its stated source, last response and next step. Inquiries, booked showings, attended tours, submitted applications, recorded decisions and completed leases are different stages. Review possible duplicate household contacts and leave unknown sources marked unknown. Check the saved state before repeating a message or invitation.

Use the source-log guide and applicant review instructions. An AI draft or stage label does not verify a report, determine housing eligibility or complete a lease.

Start with the Next Inquiry.

Open the renter’s question, check the rental and choose what happens next.