Set Up Collection.
Follow Every Payment.

Create your account, add the rental and lease details, select a paid plan, and complete payment-account setup and verification. Online collection becomes available when the required checks are complete.

No. Creating an account is free, but online rent collection and autopay require a paid plan. Prime is $120 a year for up to 10 units, with payment fees charged separately.

Tenants can authorize autopay for eligible fixed monthly rent. Leases billed as individual charges do not use this monthly-rent autopay flow.

Only when the lease permits a partial payment and the payment form offers an eligible amount. Check the remaining balance with the landlord. A partial payment does not automatically split one rent charge among roommates.

Rentari checks configured late-fee policies against overdue rent and the lease's grace period. Co-pilot presents an eligible fee for approval. Autopilot can apply it only when the owner has enabled that action. The amount is checked against the lease and applicable limits when applied. Review the lease terms and current local rules before enabling a fee.

Paid-plan landlords choose the fee payer in payment settings. The platform fee is $6 per ACH payment or 3.49% on a card payment. The payment summary confirms the exact fee and payer before payment.

Stripe processes supported Rentari rent payments. Rentari uses payment references and status updates to keep the rental ledger in sync. Read the current payment-processing and security details. A payment record or receipt does not confirm that a payout has reached the landlord's bank.

Timing depends on verification, payout approval, account history and bank processing. New accounts generally need at least 7 days of account history before automatic payouts can begin. First payouts and accounts under review may take longer. A payment marked paid does not guarantee that funds have reached the bank.
Configured delays after automatic-payout approval: under 30 days of account history: 7 days; 30 to 89 days: 4 days; 90 days or older: 2 days. These delays are not guaranteed bank arrival times.

Yes. Record offline payments in the payment workspace to keep the rental's balance up to date.

Yes, when the landlord has enabled partial payments for that lease. If partial payments are off, the tenant portal requires the full payable balance. Ask the landlord what the lease and payment settings allow.

Tenants can review account history in the tenant portal and open or download a dated receipt when one is available for a completed payment. A receipt records the payment; it does not confirm that a payout has reached the landlord's bank. Landlords can follow payments and balances from their payment workspace.

Choose a cutoff date and reconcile each rental's opening balance, credits, received payments and pending transfers. Check existing charges before adding a Monthly or One-time charge; confirm the rental, amount, due date and first charge period so the same rent is not charged twice. Follow the rent-record migration guide and charge setup instructions.

Complete the paid-plan payment setup and required verification, then explain the change, payment methods, selected fee payer and support route to residents. Tenants authorize eligible monthly autopay in their own account; saving a payment method or changing a collection preference does not enroll them. Confirm the old payment arrangement has ended before starting a new one. See collection setup and tenant autopay instructions. Review the lease and current local rules before configuring a late-fee policy; saving a policy is separate from applying a fee.

Open the original payment record and check its reference, amount, rental period and latest status. A tenant payment, an outstanding rent balance and a payout to the landlord's bank are different records. If a debit is pending or the bank shows money leaving while the portal shows an error, preserve the reference and dates and ask for reconciliation before attempting another payment.

Use the tenant payment troubleshooting guide for an eligible correction, or the missing bank deposit guide for payout tracking. Complete any verification request only through the provided secure flow. Share relevant references and masked account details with support; never send passwords, bank login credentials or identity documents by email. Read the payment-security details.

Use the charge instructions to create a one-time Security deposit charge for the correct lease and tenant. A saved charge records an amount owed; it does not collect or verify funds.

Follow the deposit-return instructions. An online refund needs an eligible original deposit payment that can cover the full return. Review return prepares the calculation; Processing does not confirm completion. For a manual return, pay the tenant separately before recording its method, reference and date. Check the applicable holding, deduction, itemization, delivery and deadline requirements for the property.

Review the signed terms and applicable notice and rent-change requirements using the renewal guide. Confirm the agreed amount and effective date before updating future billing; changing a setting does not prove notice or complete an amendment.

Review existing charges and the renter's authorized autopay separately. Already processing or paid payments are not rewritten by a new rent setting. A recurring landlord charge is different from a tenant's autopay instruction; tenants manage their own authorization.

Compare Rentari vs Avail, Rentari vs RentRedi or Rentari vs Apartments.com using the same lease, charge and payment cycle. Verify the current plan, subscription and transaction charges, fee payer, payment methods, authorization, partial-payment controls, returns, payout tracking and exports.

Inspect the saved balance, actual payment and bank deposit separately. Partial payments do not establish automatic roommate shares or allocation under the lease. A free account, comparison page or paid subscription does not establish that an account is eligible or a particular transaction has completed.

No. A payment record or receipt in Rentari does not mean the payment was sent to a credit bureau. Rentari rent reporting is not available yet; check the current reporting status.