Record a payment received outside Rentari
Record money already received and check the remaining balance.
On this page
Use the correct lease and available unpaid charges. Read any reason shown beside an unavailable charge.
Step 1: Open the payment form
Open Payments > Overview and select Record payment, or open a charge and choose Record offline payment. In Record a payment, select Lease and Tenant who paid.
Step 2: Allocate the amount
Enter Amount received and review Apply automatically, oldest first. To allocate it yourself, turn that option off, select the charges and enter each Received amount. Check Payment summary and Total received.
Step 3: Review and record
Choose Payment method and Date paid. Payment note is optional and visible to the tenant. Choose whether to send a receipt. Review the details, then select Record payment.
Other ways to open the form
From the lease Payments tab, open Actions > Record payment when available. Confirm the lease before entering amounts.
Payment methods
Choose the method used: Check, Cash, Venmo, Zelle, Cash App, PayPal, Section 8 or Other. More payment methods includes Money order and Bank transfer. These labels record how you received the money.
What happens next?
Check the saved payment in payment history. A fully covered charge is paid; any remaining balance stays due. Recording a payment does not transfer money from a bank or card.
Payment notes are visible to the tenant. Review the receipt result separately if you chose to send one.
Check the result
- The saved payment shows the payer, date and received amounts; any unpaid balance remains.
FAQs
Why is a charge unavailable?
Read the reason beside it and confirm the lease and existing activity. Do not create a duplicate charge to bypass a restriction.
Does recording the amount confirm a receipt was sent?
Check the saved record and receipt result separately. The Send the tenant a receipt? choice controls the receipt request.
Can I record part of the amount due?
Enter only what you received and review its allocation to the selected charges. The unpaid remainder stays on the lease.