Add your first property
Choose a property type, add the full address, and set up its units or rooms.
On this page
Open Properties and check whether the rental is already there. Continue from its existing record instead of adding the same rental again.
Have the complete street address, city, state and ZIP ready. Decide whether the property contains separate units, room rentals or one rental.
Choose the right property type
Choose the type for the property you manage. The number of separate units helps distinguish one rental from a building. Room rentals are a separate choice.
| Property type | Use it for |
|---|---|
| Single-Family House | A standalone house. Choose room rentals if bedrooms will have separate leases. |
| Townhouse | An individual townhouse rental. |
| Condominium | An individual condominium unit. |
| Small Multi-Family | A property with two to four units, such as a duplex. |
| Apartment Building | A building with five or more units. |
| Other Types | A different rental category, such as mixed-use or an RV park. Choose the specific type when prompted. |
When the room-rental question is shown, answer Yes for bedrooms rented separately or No for a single lease covering the rental. Review the choice before selecting Continue.
Step 1: Choose the property type
Open Properties and select Add property. Choose the type that describes your rental. Answer Will you have room rentals? when shown, then select Continue.
- Continue opens Address & details after the required choices are complete.
Step 2: Enter the address and rental details
Search for the Street address and select the matching suggestion. Review the populated City, State and ZIP. Answer Is this rental currently occupied? and complete the details shown for your property type.
- Street address: select the matching suggestion to fill the location fields.
Step 3: Add units when needed
For a property with multiple units, select Continue to units. Enter each Unit #, Beds and Baths, and add the asking Rent if you have it. Answer Is this rental currently occupied? for each unit. Use Add another unit for the remaining units.
- Enter the unit number, beds, baths and asking rent.
- Add another unit adds another rental to this property.
Step 4: Save the property
Review the details and select Save property. For a property with multiple units, finish the units step before saving. Follow the next steps for listing the rental or setting up its lease and rent collection.
- Save property finishes this setup. Publishing a listing is a separate task.
Find a property you already added
Open Properties and choose the address and unit. Check for an existing property before creating another record. From its overview you can review rental details, Marketing and the associated lease.
- Use the rental tabs to review its overview, Marketing and Leases.
Continue with a rental listing
Use clear, well-lit photos of the kitchen, bathrooms, bedrooms, living areas and exterior. Show the actual rental and use images you have permission to publish.
You can save the property without marketing it. Return to Marketing when you are ready. A saved draft or verified phone does not confirm publication on another website.
- Open Marketing for the saved property, unit or room. Choose Publish in the Vacancy checklist, or resume the listing setup offered for that rental.
- Complete the rental details, rent, deposit and availability. Add utilities, amenities, a title, description and photos. On Ready to publish, use Add or Edit to correct any missing item.
- Review Listing sites and choose Publish listing when ready. Complete any requested phone or ownership verification and read the result. Return to Marketing and check the public listing and recorded outside-site links.
Add or edit a rental on a phone
Open Properties in your landlord account on your phone. Follow Add property for a new address, or open an existing rental and its listing edit action. Save the actual rental details and wait for media uploads before leaving the page.
Review marketing separately: check the price, availability, photos and any phone or ownership verification requested. Use the offered publish action, then check the saved marketing state and public link.
Check the result
- After a successful Save property submission, the property and its rentals are available for the next setup steps. Publishing a vacancy and creating a lease remain separate tasks.
FAQs
Why will Continue not move past the property type?
Select a property type and answer Will you have room rentals? when shown. If you selected Other Types, also choose its subtype and describe Something else when requested.
What if the address lookup fills in incorrect details?
Search again and select the correct address suggestion. Review the populated city, state and ZIP before saving. If the address search fails, use Retry address search when offered; selecting an address requires JavaScript.
How do I add rooms to an existing property?
Open the property overview and select New room. Choose the unit or Whole home, name each room, and enter its target rent and deposit. Duplicate room copies the target amounts. Select I'm done to save. Open a room to manage its listing, leases, payments and maintenance. Room Settings changes its name and target amounts without changing lease terms.
Can I add an occupied property without advertising it?
Yes. Answer Is this rental currently occupied? during setup and save the property. Then set up the existing tenancy and invite its renters. Publish a listing only when you want to market the rental.
What if I chose the wrong property type?
Open the property and choose Settings. Review Property type under Address and property type, make the correction and choose Save changes. Check its units, rooms and existing leases separately before changing how the rental is organized.