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Who needs a separate rental application?

Give each applicant their own invitation and check every person’s progress.

Identify each person’s role

PersonWhat to check
Tenant, spouse, partner or roommate applyingUse their own applicant record and contact email.
Co-applicant or guarantorConfirm the role and send the required individual invitation.
Child or other household occupantProvide the requested household details. Confirm who must apply separately.

Why are applications separate?

Each applicant supplies their own information, documents and required screening consent. A household group organizes records; it does not complete everyone’s application.

Use each person’s own invitation. Do not share another applicant’s private link or complete their identity steps for them.

Check each person’s fees

Review the package, price and payer on each screening request. Do not assume one payment covers a household or a subscription waives the fee. Choose landlord payment only when offered.

Invite the household

  1. Identify each tenant, co-applicant or guarantor required for the rental.
  2. Open Applicants > Invite renter to apply. Use the correct rental, role and contact email for each person.
  3. Ask each applicant to complete their own information and any requested screening steps.

Review every application

Open each person’s record in the application group. Check their information, documents and separate screening status.

Review the recorded role before making a decision. Check the final lease participants separately; a guarantor does not automatically become a lease tenant.

Check the result

  • Each identified applicant has an individual record and a separately checked completion state.

FAQs

Can a couple or roommates share one application?

Use a separate record and contact email for each identified applicant, even when they are applying for the same rental.

Do children need an application?

List household details as requested and confirm the rental’s requirements with the leasing team. Do not confuse an occupant listing with an applicant record.

What if someone has the wrong role?

Check the profile’s available role-edit control or contact support. Review application roles and lease participants separately.

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