Contact a renter
Find contact details or start a conversation in Messages.
On this page
Check the person's name and rental before contacting them.
Step 1: Find the person
Open Leads, Applicants or Tenants, then open the renter's profile. On a phone, open the app menu to reach these lists.
Step 2: Review their contact details
Use the email or phone shown on the profile, when available. Check the recipient before opening an email or call.
Step 3: Message them in Rentari
Open Messages > Renters, find the person and choose Message. You can also continue an existing conversation from Inbox.
Step 4: Review and send
Check the recipient and delivery choices, write the message and select Send. Read the result before retrying.
Check the result
- An accepted send does not prove the renter read the message.
FAQs
What if contact details are missing?
Confirm the record. Use permitted contact-editing controls when you have corrected details; avoid duplicate renters.
Where can I find delivery help?
Read the conversation's delivery status or error. See Send and reply to renter messages for full instructions.