Update your renter contact information
Change your name, email address or mobile number in your renter account.
On this page
Sign in to the renter account you want to update. Check the spelling of your email before saving.
Step 1: Open Account Settings
Open Account Settings in the renter portal and choose Account. Find Account Details.
Step 2: Edit your contact details
Update First name, Last name, Email or Mobile number. Select Save my details and look for Saved. Correct any error shown before trying again.
Step 3: Check email and text access
If you changed your email, use the saved address for your account and complete any email-verification prompt. To manage alerts, open Notifications. Saving a mobile number does not turn on Text alerts.
Using a phone or the renter app
You can follow these steps in your phone browser. If the app does not offer contact editing, open the Rentari renter portal in a browser and sign in to the same account.
Check the result
- Account Details shows your saved contact information. Any email-verification requirement still needs to be completed.
FAQs
Why will my details not save?
Enter both your first and last name and a valid email. If you enter a mobile number, use a valid US phone number. Read the error beside the form.
What if the email is already in use?
Use an address that belongs to this account. Contact support if another account has the address you need.
What if I cannot access my email?
Contact support if you cannot sign in or complete the verification prompt. If you requested a verification email, check the address and your spam folder.
Will changing my email move every earlier invitation?
Check your existing applications and invitations separately. They may have been sent to your previous address.