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Understand how the pre-screener works

Learn what renters share before a showing or application.

The answers are self-reported. This form does not verify income, check credit or approve a renter.

How it works

  1. A renter opens an invitation or your public pre-screener link.
  2. They choose the rental when asked and submit their answers.
  3. Open Renters > Leads and select their profile to review Pre-screener.
  4. Follow up about a showing or choose Invite to apply when you are ready.

Automatic and manual invitations

Settings > Pre screener contains Auto-send to new listing leads. It controls automatic invitations to eligible new listing leads, separately from publishing a rental.

Use Send pre-screener on Leads for a new contact. Existing active leads offer Send Pre-Screener or Resend Pre-Screener when eligible.

Pre-screener settings with the auto-send switch, custom questions, standard questions, share link and preview.
Auto-send is on in this view. Use the switch only when you want to change the saved setting.

What renters answer

The form asks about total monthly household income, optional employment status, estimated credit, move-in date, occupants, pets, smoking and viewing interest. It also collects contact details, where they found the listing and questions for you.

Open Standard questions > View or Preview pre-screener in settings to read the form.

Rentari pre-screener preview showing income, estimated credit, move-in, household, pets, smoking, viewing and blank contact fields.
Preview the standard questions before sharing the questionnaire. This preview has no renter answers or contact details entered.

Add your own questions

Custom questions > Add or Edit lets you save up to four extra questions. Preview them before sharing. These supplement the standard form; application questions have separate settings.

Review completed answers

Rentari sends a completion notification. Open the lead profile and read Pre-screener. After an invitation to apply, look in Applicants; previous answers stay with the profile.

Pre-screener, application or screening?

The pre-screener starts the conversation. An application gathers more detailed information and documents. Screening reports are a separate request with their own consent and requirements.

What the renter does

The renter follows the link, enters their name and an email or phone number, then chooses Send to the landlord. Share the public Share link, not your signed-in preview address.

If you already invited them to apply, they should follow that application invitation.

Check the result

  • Completed answers appear in the lead profile.

FAQs

Does it cost the renter anything?

Renters can complete the questionnaire for free. A separate application or screening order is different.

Must a renter complete it before applying?

No. You can invite a lead to apply without first collecting a pre-screener.

Why did an invitation not arrive?

Check the contact details and automatic-sending setting. Ask the renter to check junk mail, resend an eligible unanswered invitation or share the public link.

Can I pause invitations without taking down my listing?

Yes. Automatic sending and listing publication are separate.

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