Turn off automatic pre-screener invitations
Pause automatic invitations and keep manual sending available.
On this page
Turning off auto-send changes new automatic invitations; it does not delete your questionnaire.
Turn off automatic sending
- Open Settings > Pre screener.
- Find Auto-send to new listing leads.
- If the switch is on, select it once to turn it off. This saves immediately.
- Check the saved switch state. Read any error before retrying.
What changes
New eligible listing leads stop receiving automatic invitations under this setting. Your listing can still receive inquiries.
Manual invitations remain your choice. Existing questions and answers stay available, and previously sent links are not cancelled by this switch.
Send manually or share a link
Use the eligible lead's Send Pre-Screener action, or copy Share link from settings. Turning off automatic sending leaves these options available.
Turn automatic sending back on
Return to Auto-send to new listing leads and switch it on. Check the saved state before leaving.
Check the result
- The saved switch is off. Check any property-specific override separately.
FAQs
When does the change apply?
The saved setting controls new automatic invitations. It does not recall invitations already sent.
Why did one rental still send an invitation?
Check the invitation time and the saved account switch. A property-specific setting can differ; ask support to review it if needed.
Does this remove the pre-screener?
No. You can still send it manually, share the public link and review completed responses.
Why did an eligible lead receive nothing while auto-send was on?
Automatic email invitations need a valid email address. Check the saved contact details and delivery result.