Understand Rentari account security
Find account, payment and data-handling information, and report a concern.
On this page
Open Rentari directly when checking account access or a verification request.
Account access
Your sign-in identifies your account. Your role, rental connection and permissions determine the actions available in your workspace. Keep passwords and one-time codes private.
Payments and infrastructure
Stripe processes supported rent payments. Rentari uses payment references and status updates for your ledger. Rentari runs on Google Cloud; the Security page links to the provider documentation. Provider reports describe their own scope.
Screening and personal information
Use the screening form or provider flow shown for your application. Read its consent and privacy information before entering sensitive details. Do not send identity documents, Social Security numbers or sign-in codes in ordinary support messages.
Account sign-in, screening identity checks and payment-provider verification serve different purposes. Follow the specific request you started.
Security documents
Open Security, then Request security documents. Ask for the current scope and date of the assurance materials you need. A provider certification does not by itself certify every Rentari workflow.
Report a concern
Use Report a vulnerability on the Security page. Enter Summary and Reproduction steps and impact; Your email is optional for follow-up. Preview AI triage is an initial assessment. Submit report sends the report for review. You can also email security@rentari.ai.
For a suspicious sign-in, open Rentari directly and contact support with the time and account activity. Leave passwords and codes out of the report.
Privacy requests
Read Privacy policy for data handling and Privacy choices for available requests. Those links appear on the Security page. Follow the request instructions and keep any reference you receive.
Check the result
- Use the current security and privacy pages for the scope of Rentari controls and requests.
FAQs
Is an unexpected verification code proof of a breach?
Not by itself. If you did not start the request, do not share the code. Open Rentari directly and review your account activity.
Does a listing badge guarantee a safe rental?
No. Review what was checked and confirm the rental and contact independently before paying.
Can I use a support message to finish identity verification?
Use the secure flow requested for that purpose. Do not substitute a message containing private identifiers.