Archive or deny an applicant
Move applicants to Archived and choose whether to send a denial notice.
On this page
Check the rental and every selected person before recording a decision.
Step 1: Open the applicant
Go to Applicants and select the person. Open Make a decision; it may appear under More. This option appears after an application or screening report is available.
Step 2: Choose the people and action
On Household decision, check the Include boxes. Under Decision, choose the archive or denial option you need. Complete any individual notice details.
Step 3: Review and record
Select Review decision and notices. Review the selected names and any notices. Enter the displayed confirmation and select Record decision.
Step 4: Find the archived record
Return to Applicants and select Archived. To bring a person back, open their profile and choose More, then Restore applicant.
Decision choices
| Choice | What happens |
|---|---|
| Archive selected applicants without a decision | Moves the selected records to Archived without recording a denial or requesting notices. |
| Deny selected applicants and send individual notices | Records the denial and queues a separate notice for each selected person. |
| Deny selected applicants without notification | Records the denial without requesting notices, when no selected person has a recorded report. |
If a decision cannot be recorded
Follow the displayed message. Refresh applications if the household changed, then review the choices again. To check a sent notice, use Refresh notice outcomes.
Check the result
- The selected records appear in Archived. Any requested notices have separate delivery outcomes.
FAQs
Can I archive without denying?
Yes. Choose Archive selected applicants without a decision. For a single record, More > Archive is also available.
Does this apply to everyone in a household?
Only the selected people are included for archive or denial. Check every Include box before continuing.
Can I deny without sending a notice?
Deny selected applicants without notification is available only when no selected person has a recorded screening report. Otherwise, use individual notices.
Does archiving delete the applicant?
No. The record remains in Archived. Open it there and choose Restore applicant to return it to the active view.