View or download a tenant’s renters insurance
Find policy proof and review its status and history.
On this page
Open the tenant and lease the policy belongs to.
Step 1: Find the tenant
Go to Renters > Tenants and open the tenant’s Overview. Find the relevant lease and Renters insurance.
Step 2: Open the policy
Open Insurance options > Review policy and history. This action appears when a policy record is available.
Step 3: View or download proof
Choose Open proof to inspect the document, or Download proof to save a copy. Compare the person, rental address and policy dates with the lease.
Step 4: Check earlier records
Expand Policy versions or Review history to see earlier proof and decisions.
If proof is missing
Required · Awaiting proof means the lease requires insurance but no proof is recorded. Not required means the lease setting is off.
Use Upload Policy when you have the document, or Request proof to prepare a message to the tenant.
Check the right record
Review each tenant and the correct lease. One person’s uploaded file does not establish coverage for everyone.
For a previous tenant, use the Past or Archived list when available and open the relevant lease on their profile.
Troubleshooting
If a document link fails, reopen the tenant’s profile and try Open proof or Download proof there. On a phone, use Rentari in your web browser.
If proof is unavailable or incomplete, ask for the full declaration page and upload the corrected document.
Check the result
- The available proof and review history can be checked for the selected tenant.
FAQs
Does Uploaded mean the policy is approved?
No. Check the review state and document. A saved file does not confirm active coverage.
What if the policy has expired?
Get current proof and review the new version. Ask the insurer to confirm coverage when needed.
Where should I look for the insurance document?
Use Renters insurance on the tenant’s Overview. A general lease attachment does not replace the insurance record.