Add and manage your team
Give each person their own sign-in and the property access they need.
On this page
Only the account owner manages invitations and team access. Use a separate sign-in for each person.
Step 1: Open Team
Open Team and check the existing members and Invited tab. Choose Add a user. You can also start from Settings > Account > Team Roles; that entry shows How it works before Next.
Step 2: Enter the person and role
Enter their first name and email. Last name is optional. Choose Owner, Manager, Leasing, Maintenance or Bookkeeper (read only). Read the role description before continuing.
Step 3: Choose property access
Choose All properties or Only these properties. All properties includes rentals added later. For limited access, select the rentals this person needs. The Owner role also asks you to confirm financial access.
Step 4: Send the invitation
Check the email, role and properties, then select Add user. Read the result. An invitation may exist even if email delivery was not confirmed; check the pending invitation before sending again.
Step 5: Confirm joining
The invitee signs in with the invited email, verifies it and opens the invitation. They must choose Join team to accept. Opening the email alone does not grant access.
Choose the right role
Owner with All properties provides financial access. It does not transfer account ownership. Billing, team access and owner identity remain with the primary account owner.
Manager handles day-to-day rental work. Leasing and Maintenance can work and message renters on the properties allowed by their access choice. Bookkeeper (read only) can view allowed records but cannot change them.
Limiting Owner or Manager to selected properties gives an assigned-property workspace. Read the access shown for the selected role and properties; the role name alone does not promise every workspace.
Change or remove access
In Team Roles, use Edit access for an existing member, change the role or properties, then select Save access.
To remove a member, open Team, find the person and use their three-dot menu > Remove. Review the confirmation. Pending invitations use Cancel invitation in Team or Revoke in Team Roles.
Notifications and messages
Use your own sign-in to check rental activity. A team invitation does not promise every email or push notification. Review the notification options available to your account.
Include your name and role when messaging renters so they know who is helping them.
Use Rentari on a phone
Open Rentari in your phone browser and use Menu to reach the available pages. Your assigned role and property access still apply.
Check the result
- The person appears as a member after accepting, or remains a pending invitation until they join.
FAQs
Can a team member invite someone else?
Only the primary account owner manages team access.
Can I assign just one rental?
Choose Only these properties and select that rental. Review the person’s role as well as their property access.
What if the invitation email does not arrive?
Check the email and pending invitation, then ask the person to check spam. Use Resend invite in Team Roles or Resend in Team when needed. If delivery remains unclear, contact support.
Why is the person still invited?
They must use the invited email, verify it and explicitly accept the invitation. An expired or revoked invitation cannot grant access.
Does Bookkeeper mean full accounting access?
No. Bookkeeper (read only) is an assigned-property viewing role. Check the available financial permissions before choosing a role for accounting work.