Complete your screening verification
Finish identity, consent and any required payment on the same screening request.
On this page
Use the request sent to your email. Have accurate identity details and read the package and payer information before continuing.
Step 1: Resume the correct request
Open the secure screening invitation for your application. Check the requester, rental and provider on Verify your identity. Use your own details and the existing request rather than starting another order.
Step 2: Complete identity and consent
Review Legal first name, Legal last name, Date of birth and Social Security Number. Complete current-address fields if shown. Read the disclosure and consent statements, then enter Type your full name to sign. For the current Rent Butter request, choose Submit identity details.
Step 3: Follow the required payment step
Read the package, payer and fee on your actual request. Follow any payment step offered for this same request. If the result is unclear, check the saved status before retrying payment. Identity, consent and required payment must be complete before screening starts.
Step 4: Check the current result
Return to My applications > Application details and documents. Read Screening request and each requested report. Waiting on identity and consent, Waiting on payment, Processing and Completed have different meanings. Contact support about Status needs review, a failed request or an uncertain provider outcome before another order.
Check the result
- The existing request shows whether verification, payment or processing still remains.
FAQs
What if the request has expired?
Ask the leasing team or support to recover the same request. Do not create another order before checking its saved state.
Does a saved request mean the provider accepted it?
No. Saved; provider acceptance unconfirmed and Provider outcome needs review require checking the existing request. They are not completed reports.
Which verification instructions should I follow?
Follow the instructions and named provider on your existing request. For Rent Butter, complete Verify your identity and use Submit identity details after reading and signing the consent. If your request names a different provider, use its instructions or ask support about that request.