Find a listing missing from another rental site
Check publication, destination records and rental details when a listing is missing.
On this page
Have the property, unit and outside website URL ready.
1. Check publication
- Open Properties, choose the exact rental and open Marketing.
- Read the listing status. For an inactive or incomplete listing, follow the available setup or publication action.
- Complete any verification or missing-information request shown before publishing.
- Read the selected unit’s marketing status.
2. Review destination records
Open Track listing. Check Destination, Recorded status and Last posted, then use Refresh records. Open a saved listing link to check the public page.
| What you see | What it means |
|---|---|
| No posting record | Rentari has no saved update from that site. |
| Visit site | Opens the website homepage, not proof of a published rental. |
| A recorded status | A saved activity record; confirm the current public page separately. |
- Read Recorded status for each destination.
- Refresh records reloads saved posting activity.
3. Check the property details
Review the full address and unit, rent, availability, bedrooms, bathrooms, photos and description. Correct any reported issue in the existing rental. Do not create a duplicate to force publication.
4. Check the destination
Confirm the destination is offered for this listing. Read its eligibility or connection message. Outside websites can have different requirements and update schedules; publication everywhere is not guaranteed.
5. Review old listings and formatting
Search the destination by exact address and check its price and property filters. An older posting may belong to another account. Update posts you control or ask that website to review them.
Use clear, short paragraphs and put key rental details first. A destination may shorten or reformat your description.
6. Ask for help
If the record and public page disagree, send Rentari support the property, unit, destination URL, recorded status and last posted time. Include the exact error if one appears.
Check the result
- You can identify the missing destination and provide the details needed for review.
FAQs
How long should an outside website take?
Check the destination’s current status and instructions. Update times vary, so review the public page rather than relying on a fixed deadline.
Does accepting applications publish my rental everywhere?
No. Check Marketing and the destination records separately from Application settings.
Why does a saved status differ from the live page?
The website may not have refreshed, may apply its own requirements or may show an older listing. Check its actual page before assuming publication succeeded.