Review renters insurance proof
Compare the declaration page with the lease and save a manual review decision.
On this page
Open the correct tenant and lease. Check the current insurance requirement and the actual declaration page before accepting a record.
Step 1: Find the policy
Open Renters > Tenants and select the tenant. In Summary, find the correct lease and its Renters insurance block. Open Insurance options and choose Review policy and history when a policy is on file.
Step 2: Review the proof and checks
Use Open proof to read the actual declaration page. Compare the recorded details with the person, home and lease requirements. Confirm each item under Review the exact declaration page only after checking it.
Step 3: Save a decision
Add Review notes when needed. Choose Approve policy after completing the checks, or enter the reason and choose Request correction. Check the saved decision and Review history. If the record changed, use Reload policy record before reviewing again.
What to check
| Detail | Check against the proof and lease |
|---|---|
| Policy type | A renters policy, such as HO-4. |
| Tenant name | The person who needs coverage. One policy does not establish that every occupant is covered. |
| Insured home | The complete rental address and unit. |
| Coverage dates | The lease period and current date. A partial overlap is not full-term coverage. |
| Liability limit | The minimum recorded for this lease. There is no universal Rentari minimum. |
| Interested-party wording | The wording the lease requires, when applicable. |
| Document concerns | Ask the insurer about accuracy or authenticity. Recorded comparisons do not certify the document. |
Read the saved status
| Display | Next step |
|---|---|
| Required · Awaiting proof | Obtain proof for the lease. |
| Not required | The recorded lease setting does not require insurance. |
| Awaiting review | Open the uploaded version and review it. |
| Needs a new upload | Read the correction reason and obtain new proof. |
| Expired | Obtain renewed proof; earlier acceptance does not extend the dates. |
| Uploaded | Open the record for the current saved status and history. |
Follow up on missing or incorrect proof
Insurance options may offer Request proof for a live lease and Upload Policy for an eligible lease. Request proof records a portal request; if there is no portal recipient, contact the tenant through your usual channel. Uploading on the tenant's behalf still creates proof for review.
Check portal access separately if the tenant cannot sign in. A payment-access status does not describe insurance coverage. Use the tenant's messages for a question about their record.
What the review confirms
Rentari compares entered policy details with the saved lease and records your decision for that version. It does not automatically certify authenticity, issue insurance or receive ongoing insurer cancellation updates. Contact the insurer for coverage questions.
A new upload is pending review. The upload creates a landlord notification and the decision creates a renter portal notification where a recipient is available. These are not automatic scan-result emails.
Check the result
- The exact policy version has a saved approval or correction reason and review history. Actual coverage remains subject to the insurer.
FAQs
Can I approve a record with a flagged comparison?
Read the proof and resolve the issue. Some mismatches need an explanation in Review notes. Rentari blocks approval for an expired policy, a liability limit below the lease minimum, a non-renters policy type or missing required interested-party wording. Obtain corrected proof when needed.
Does approval cover everyone on the lease?
No. Review the insured names and confirm household or co-signer coverage with the insurer.
Why does the address need attention?
Check the recorded address and the proof, including the unit. Ask the insurer for a corrected declaration page if the policy is wrong.
Does an accepted record prove the policy is still active?
No. Check its dates and contact the insurer about cancellation, changes or authenticity. Earlier proof remains in history when a renewal is uploaded.