Manage settings and preferences
Find account details, notifications, payment settings and receipts.
On this page
Sign in to your renter account. Available payment and insurance tools depend on your rental and lease status.
Step 1: Update account details
Open Account settings. On Account, edit your name, email or mobile number under Account Details and select Save my details. Add a valid mobile number before enabling texts.
Step 2: Manage your password
On Account, expand Password. Enter the current password and the new password twice, then select Change my password. Use account recovery if you do not know the current password.
Step 3: Choose notification preferences
Open Notifications. Choose Messages from Rentari, Rental notifications and Messages from the landlord, then select Update preferences. When landlord alerts are on, choose Email, Text or Email and Text. Text delivery also needs Text alerts enabled.
Step 4: Open the relevant settings tab
Use Payment methods, Autopay, Insurance, Rent reporting or Receipts for that task. Review the availability and saved status in the destination before making changes.
Profile photo
Open your account menu and choose Change photo. Follow the upload and crop steps, then check the saved photo. This is separate from Account Details.
Notification limits
Text alerts controls text consent for rent reminders and repair updates. You can turn it off here or reply STOP to a message. Account, security, payment, billing and required legal notices stay on. Changing an alert preference does not remove messages from Inbox.
Other settings
| Tab | What to review |
|---|---|
| Payment methods | Add, update or reconnect an offered method in Money. A saved method does not pay rent. |
| Autopay | Review availability, schedule, method, fees and authorization. Saving a method does not enable autopay. |
| Insurance | Compare external insurers or upload proof for landlord review. |
| Rent reporting | Check availability. Rentari reporting enrollment is not available yet. |
| Receipts | Find payment records in Money and check each payment status. |
Update or remove a payment method
In Payment methods, choose Add a payment method when the list is empty, or Add a method above saved methods. Complete any offered bank verification. Use Make default or Remove beside the correct saved method when needed.
Before removing a method, review its use by autopay and any payment already processing. Removing a saved method does not cancel an existing payment. Choose the intended method again when reviewing a payment.
Payment changes and problems
After a rent or method change, check the current autopay schedule and authorization. Do not assume every extra charge is included or that a saved draft activates payments.
If a payment fails, check its status, verification message and method in Money before another attempt. An enabled schedule does not guarantee payment. Follow Set up autopay or Add, update or reconnect a rent payment method for the available options.
Find a receipt
Open Receipts to reach Money > Payment history. Choose Receipt beside an entry when offered. This view covers payment records; it does not offer an active rent-reporting subscription or promise a receipt for every kind of purchase.
Check the result
- You can find each setting, confirm its saved state and distinguish notification preferences from payment authorization.
FAQs
Can I turn off every email?
No. Required account, security, payment, billing and legal notices stay on. Optional preferences are separate.
Why will Text alerts not turn on?
Save a valid mobile number on Account first. If the request fails, the switch returns to its prior state and shows an error.
Does updating a bank account enable autopay?
No. Review and authorize autopay separately when it is available. Check Payment history for actual payment results.
Does paying rent enroll me in credit reporting?
No. Rentari rent reporting is not available yet. Receipts record payment activity, not credit-bureau reporting.