Request screening from an existing applicant
Review the applicant’s existing request before starting screening.
On this page
Step 1: Open the applicant
Go to Renters > Applicants and select the person. In Summary, read Screening report.
Step 2: Review the request
Choose Review screening request when offered. Confirm the applicant, rental, package, Who will pay? and current fee. Read the required certification. Use Continue to payment for a landlord-paid request, or Request report when that action is shown.
Step 3: Follow the status
Return to Screening report after submitting. The applicant must complete their own identity, consent and required payment steps. Review the returned coverage when a report is available.
On a phone
Use the same Applicants > Summary flow in your browser. Check the request status before opening another order.
If screening is already pending
Read the existing status. Waiting for identity, processing and manual review each mean there is still a step to finish; they are not completed results.
Check the result
- The applicant’s record shows the request’s current step and any available report.
FAQs
Why is Review screening request missing?
The action depends on the request’s state. Review a pending or uncertain request rather than duplicating it.
Will results appear immediately?
Check the provider and current request status. Submission or identity completion alone does not guarantee a finished report.