Pause new applications for a rental
Pause applications from the listing while keeping it visible, then check the saved setting.
On this page
Check the unit and decide whether you are pausing applications, pausing marketing or the rental has been filled. Review outstanding applications and screening requests.
Step 1: Open the unit listing
Go to Properties, choose the property and open Marketing. For a building with several units, select the correct unit listing. Choose Application settings.
Step 2: Pause new applications
In Online applications, choose Pause new applications under New applications. The listing stays visible; renters can still inquire and existing applications remain available.
Step 3: Save and check
Choose Save setting. Check Paused and the saved message, then reopen the public listing. If an error appears or saving is uncertain, reload the listing and check the current choice before trying again.
Marketing and applications are different
Use Deactivate to pause advertising. For a filled rental, Mark as rented closes the listing to new applications.
To keep advertising while preventing new online applications, open Application settings, choose Pause new applications and Save setting. The listing stays visible, renters can still inquire and existing applications remain available.
Review existing applicants
Return to Leads and Applicants to review outstanding records. Closing the listing does not erase applications, send every applicant a decision or create the lease.
Handle existing invitations and screening requests through their own controls. Do not assume a listing change cancels them. Stop sending new invitations while the rental is unavailable.
Check other listing sites
Outside sites may take time to show the change. Update or remove any posts and links you created manually, then check those public pages separately.
Accept applications again
When the rental is available, open Application settings, choose Accept new applications and Save setting. Check Accepting. If marketing is inactive, also review the saved listing details and use its offered publication action. Complete any verification or missing-information request shown.
Check the public listing and its available application action after saving or publishing; do not assume an earlier setting changed automatically.
Check the result
- The correct listing shows Paused for new applications, or the selected marketing state if you deactivated it or marked it rented. Existing applicants remain separate follow-up work.
FAQs
Can I keep advertising but hide only the application button?
Yes. Open Application settings, choose Pause new applications and Save setting. The listing stays visible and renters can still inquire. Review existing applications and screening requests separately.
Does closing the listing cancel existing applications or screening?
Do not assume so. Review each saved application, invitation and screening request separately.
Will posts I made on another site disappear?
Manage those posts on the other site and check the result. Outside-site updates may not be immediate.
Does Mark as rented create a lease?
No. Complete the tenant and lease steps separately.