Request renter account or personal-data help
Ask Rentari for access, a correction, deletion or a copy of your information.
On this page
Have your account email ready. Keep copies of records you still need.
Step 1: Identify the account
Use your account email and include your Rentari account number if available. If you cannot sign in, mention that in your request.
Step 2: Send your request
Email privacy@rentari.ai. Say whether you want access, a correction, deletion or a copy, and identify the information involved.
Step 3: Review the response
Follow any verification steps and check the outcome. Rentari responds within the time required by applicable law. The response explains what changed and any information that must be kept.
Information held for your landlord
Your landlord controls much of the application and tenancy information in Rentari. Some requests need to go to them, with Rentari helping. Ask the manager or screening provider about application or screening corrections.
Other privacy choices
For a sale-or-sharing opt-out, open Do Not Sell or Share My Information from Rentari’s Privacy Policy. To close the whole account, use the account-deletion guide. Subscription cancellation is separate.
Check the result
- Keep the response as the record of how your request was handled.
FAQs
Do I need an account number?
No. Include it if you have it, or use the account email. Landlords can find Rentari account number under Profile in Settings > Account.
Can I get a copy without deleting my data?
Yes. Ask for a copy. Landlord owners can also use Export my data in Settings > Advanced.
Will every record be deleted?
Some records may be retained or de-identified for legal and operational purposes, as explained in the Privacy Policy.
Does deletion remove rent I owe?
No. Account-data requests and lease balances are separate. Ask your landlord about disputed charges.