Track your rental applications
Read the application stage and screening result, then follow the available next step.
On this page
Sign in with the email used for the application and confirm that email when prompted.
Step 1: Find the right application
Open My applications with the email you used to apply. Confirm the email if prompted. Check the rental and applicant role on the card.
Step 2: Read the application stage
Read the progress row and outcome, then expand Application details and documents to check Current stage. In progress is not an approval. A closed application keeps its saved information and documents available.
Step 3: Read screening separately
For a Rent Butter request, check Screening provider, Screening request and each requested report. Historical requests may show Background check and Credit report separately. A missing or unreturned report does not establish a rental decision.
Step 4: Complete the next available action
Use Continue application for an unfinished application. Use Request a correction or Supporting documents for a submitted application when those tools are available. Check messages and email for requests from the leasing team.
Step 5: Ask the leasing team about a decision
Contact the landlord or property manager with the rental and Application number when Review or the decision is unclear. After acceptance, follow the actual lease, signing and payment instructions you receive. Screening completion does not create a signed lease or establish a move-in date.
Check the result
- The card shows the recorded application stage and available next actions. A submitted application or completed screening is not a lease approval.
FAQs
Why can I not see my applications?
Use the same email you applied with and complete email confirmation. Check the original rental and invitation before applying again.
Why has Review not changed?
The leasing team decides the application. Check messages and email and contact them for an update; the portal does not promise a decision time.
Where can I obtain a screening report?
Check the named provider and request status first. Use an available report access control if shown; otherwise ask support or the provider for its report-access instructions. Supporting documents are uploaded files, not screening reports.