Change the contact details on a listing
Choose the name and phone renters see for one rental.
On this page
Open the correct property and unit in Properties.
Step 1: Open Listing contact
Open Marketing, then choose Listing contact.
Step 2: Choose your contact
Select Account contact to use your company name and display phone, falling back to your profile details. Or select A different contact and enter Contact name and Phone.
Step 3: Save and check
Choose Save contact and wait for confirmation. Use View listing to check the public details.
Choose a contact for this listing
A different contact applies only to this listing. Your account email is not shown.
If call forwarding is enabled
An active marketing number replaces the saved contact phone on the public listing. The saved contact stays in place. Pausing a reserved marketing number hides the public phone; it does not restore the custom number. Contact support if you need that reserved number released.
If the old details still appear
Reopen Listing contact to check what was saved. Check Marketing phone for an active forwarding number. Review outside listing sites separately; their updates are not confirmed by saving this form.
Check the result
- The listing uses the saved contact source.
FAQs
Can I switch back to my account contact?
Yes. Select Account contact and choose Save contact. Listings using account contact follow those account details; custom contacts stay separate.
Does this change my account email or phone?
No. This form changes the listing contact only. Account phone verification is separate, and this form does not display your email to renters.
Why is Save contact unavailable?
Wait for the current settings to load and complete the required fields. Read any error before trying again. After a timeout, reopen the form to check whether the change saved.