View an applicant’s screening report
Find the Screening report tab and check whether results are available.
On this page
Sign in to the landlord account that holds the applicant.
Confirm you have permission to access this applicant’s information.
Step 1: Open the applicant
Go to Renters > Applicants and select the person. Check their name and rental. Use Archived applicants if the record is archived.
Step 2: Select Screening report
Open the Screening report tab. An available report shows its returned sections. The Summary tab also offers View full report when a report is available.
Step 3: Check a waiting status
If results are not ready, read the explanation on the tab or Summary card. Identity and consent, any required payment and provider processing are separate stages. The applicant must complete their own secure steps.
Once the report is available
Read its source, date and coverage before reviewing the individual sections. A completed report does not approve or decline the applicant.
Handle report information securely. Access does not give permission to distribute it to others. For a personal copy or an accuracy dispute, the applicant should use their available provider instructions.
Check the result
- You can reach the report tab and recognize a waiting request.
FAQs
Can I open results before identity verification is finished?
The required consent and identity steps must be completed before results are released. Follow the current status; you cannot perform those steps for the applicant.
What if I have not requested screening?
Use the related request guide for an existing applicant or for a report without an application.
Does the report decide whether to accept the applicant?
No. Review the returned information separately from the application decision and follow applicable requirements.