Customize pre-screener questions
Add up to four extra questions and preview the renter form.
On this page
Use short questions relevant to the rental. Standard and application questions are separate.
How custom questions work
Extra questions supplement the standard form. Renters can leave them unanswered. Answers appear with their lead details.
This page edits the account default. If a rental has different questions, check its property-specific settings.
Add a question
- Open Settings > Pre screener.
- Beside Custom questions, choose Add or Edit.
- Enter the question. Choose Add another question for another field, up to four.
- Choose Save questions and check the result. Revise any wording identified in an error.
- Open Preview pre-screener to check the saved form.
Edit or remove a question
Open Custom questions > Edit and change the wording. To remove one, use its Delete question control or clear the field. Choose Save questions to apply either change.
Completed answers keep the wording the renter originally answered.
Choose useful questions
Avoid passwords, identity numbers, payment-card or bank details, and protected personal information. Follow any validation message and apply your rental criteria consistently.
What renters see
The public form shows custom questions under Questions for the landlord. Answers are optional; keep each answer within 500 characters.
Preview your wording, then use the public Share link when you want someone to complete it.
Check the result
- The preview shows your saved custom questions.
FAQs
Why can't I add another question?
There is room for four. Edit or remove an existing question, save, then preview the form.
Does this change the rental application?
No. Use Settings > Application for application questions.
Can I upload a rental-criteria document here?
This editor accepts text questions. Put relevant written criteria in your listing description.
Why can't I save?
Read the error and revise the indicated question. If access is denied, ask your account owner or support for help.