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Managing tenants
Keep renter records, contact details and lease changes organized.
24 articles
Add an existing tenant to RentariAdd someone you already rent to, then invite them to their tenant portal.Change a tenant’s contact informationUpdate a tenant’s contact record and check who manages their portal email.Add a tenant without a Rentari applicationAdd the person directly when a rental application is not needed.Find a current, past or archived tenantSearch your tenant list, narrow it by rental and restore an archived profile.Set up tenant check-ins and review responsesAsk tenants how things are going and follow up on their feedback.Prepare a tenant’s move to another rentalPlan the new tenancy and preserve the previous rental records.End a lease in RentariChoose the right action for a finished tenancy and keep its history.What rent reminder emails do tenants receive?See what new-charge, upcoming, due-today and overdue emails tell tenants.Require older past-due charges to be paid firstSet the payment order for a lease.Get help with renters insuranceFind coverage, share policy proof and contact the right team for help.What to check when a renter does not replyHelp the renter find your message and check their contact details.Get more from tenant check-insReview feedback, follow up on concerns and keep repairs moving.Review renters insurance proofCompare the declaration page with the lease and save a manual review decision.Update or replace renters insurance proofAdd renewed or corrected proof and keep its review history.Add a private note to a renter profileKeep conversations, follow-ups and useful details in the Activity Log.Review and update a tenant’s contact informationCorrect the intended tenant record and keep portal identity separate from lease details.Require renters insurance for a leaseTurn the insurance requirement on or off and collect policy proof.View or download a tenant’s renters insuranceFind policy proof and review its status and history.Upload renters insurance proof for a tenantAdd a policy your tenant sent you and review the saved document.Help renters use their portalExplain where renters find payments, messages, documents, and maintenance for their linked rental.Invite a tenant to their portalAdd tenant contact details, review the rental and send a portal invitation.Review a move-out deposit settlementReview deposit deductions, confirm the return method, and follow the resulting status.Review your tenant rosterFind active, past and archived tenants, then review their lease and portal access.Contact a renterFind contact details or start a conversation in Messages.
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