Rental applications and screening reports
Understand what each record contains and when it is ready to review.
On this page
Application or screening report?
| Compare | Application | Screening report |
|---|---|---|
| Information | Answers and documents from the applicant. | Available findings from the selected provider package. |
| Availability | After the applicant submits their information. | After the required request, consent and identity steps are complete and results are returned. |
| Cost | Read the fee shown in the application flow. | Check Report package, price and Who will pay? before ordering. |
What does the application include?
Applicants provide household details, rental history, employment, income and requested documents. Review their answers and completeness against your rental criteria.
Reference details are supplied by the applicant. A previous landlord’s name is not a completed reference check; review the authorization and any follow-up separately.
What does screening include?
Read the selected package’s credit, background and other coverage. A pending, restricted or missing section is different from an available section with no records returned.
Income documents supplied by an applicant are not automatically independent income verification. Check which additional services the package actually includes.
Check fees and the payer
Read each request’s package, price and payer, including when you have a paid subscription. Choose landlord payment only when offered. A new payer selection does not change an earlier payment or automatically refund the applicant.
Use the application and report together
Payment or application submission alone does not mean screening is complete. Review the report and application before making a decision.
- Open Screen a tenant. Choose Invite to apply for an application and screening, or Request a report for someone who applied elsewhere.
- Open the applicant’s record to review submitted answers and documents.
- Check the Screening report tab. Follow any outstanding payment, consent or identity steps, then review the available results.
What must the applicant do?
Use the correct invitation and account. Complete their own requested identity and consent steps. Read the recorded status before retrying or starting another request.
Check the result
- You can distinguish applicant answers, provider findings and reference checks.
FAQs
Does submitting an application complete screening?
No. Check the separate Screening report status and any outstanding steps.
Can I order screening without a full application?
Use Request a report in Screen a tenant. Review the package, payer and certification before continuing.
Are individual report types or free screening included?
Use the packages and prices shown for your request. Do not assume a subscription waives a fee or that every report type is available separately.
Will screening affect the applicant’s credit?
Read the provider’s authorization and inquiry notice for the selected package before continuing.