Set or change a charge's payment destination
Choose where a new or unpaid charge will be collected.
On this page
Set up a ready destination for the lease's legal entity and the charge's purpose.
Step 1: Review the destination
Open Payment destinations and check the entity, purpose, bank and readiness. If setup is incomplete, follow the offered verification steps and refresh its status.
Step 2: Open the charge
From the lease's payments or Payments > Charges, create a charge or open Edit for an eligible existing charge.
Step 3: Choose the destination
Open Payment destination. On the create form, use Where this charge is paid. Choose a ready destination, or review Current payout routing before keeping it.
Step 4: Save and check
Choose Create for a new charge, or Save when editing. Reopen it and check the destination. Different destinations are paid separately.
Which payments change?
Editing a recurring charge changes future charges only. Charges already created keep their destination.
A charge with payment history cannot change destination. Changing a bank or recurring rule does not redirect a payment already processing.
Check the result
- The eligible saved charge uses the selected destination. Earlier payments retain their routing.
FAQs
Why is the destination locked?
The charge has payment history. Review the original payment's routing instead of trying to redirect it.
Why is my bank missing?
Check destination readiness, legal entity, purpose and lease eligibility. Linking an accounting feed does not add a payment destination.
Can rent and deposits use different destinations?
Use the matching purpose for each charge. Security deposit collection also requires the approved trust or escrow account for the property's state.