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Check an applicant’s tenant or co-signer role

Review the recorded role before preparing the lease. Application role editing is not available through corrections.

Check the applicant’s identity and rental. A role describes that person’s place in the household; it does not replace the lease agreement.

Step 1: Find the applicant

Open Renters > Applicants and choose the person. Check their Summary and any Applying with information.

Step 2: Review the recorded role

The Household decision page lists each person’s Role when Make a decision is available. Check primary, co tenant or guarantor before continuing. A guarantor is the co-signer role.

Household decision showing the applicant, Role, Review, an unselected Decision field and Before acceptance blockers.
Read each role and blocker first. No decision is selected, and this applicant has not submitted the application.

Step 3: Resolve an incorrect role

Do not use an application correction to change the role. Contact support with the applicant and rental details if it is wrong, and pause acceptance until it is resolved.

Step 4: Check the lease separately

Review the intended residents and co-signers in the lease before preparing or sending an agreement. An application record does not amend a signed lease.

Application roles and lease roles

Primary and co-tenant applicants are part of the applying household. A guarantor supports the lease financially rather than being treated as a resident.

Application corrections preserve the original submitted answers and exclude applicant role, identity, consent and screening reports. Both landlords and renters must use the supported help path for a role issue.

Check the result

  • The role issue is identified without changing another applicant, a screening report or a lease.

FAQs

Can I use Edit or an amendment to switch Tenant and Co-Signer?

No. Rentari’s application amendment fields do not include applicant role. Ask support to review an incorrect role before accepting the household.

Does correcting one person change the whole household?

Review each person separately. Household membership, screening and lease participants are separate records; do not assume one correction updates them all.

What if the co-signer has not applied?

Use the co-signer application or lease workflow that fits the situation. A lease participant alone is not a submitted rental application.

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