Resolve unreadable or missing page text
Check text size on the web, Android or iPhone, then report labels or controls that still do not fit.
On this page
Save unfinished work and note the affected page or app screen before reloading or closing it. Identify whether you are using a browser or the installed Rentari app.
Keep the text size and accessibility settings you need. Clipping or missing labels can be a layout problem; reducing text size is not a required fix.
Use the instructions for your device below. For current platform details, see Chrome page zoom, Android text and display settings or iPhone display accessibility settings.
Step 1: Identify what is difficult to read
Check whether text is too small, too large, missing or cut off. Note the page URL or screen name, device, operating-system version and browser or app version. If only one page is affected, keep its name so you can return to the same view.
Step 2: Check browser zoom when using the website
On a computer using Chrome, open the three-dot menu and use Zoom to choose a comfortable size. Ctrl and + increases zoom on Windows; Command and + does so on Mac. The minus key decreases it. Other browsers have their own page-zoom controls. Check that labels, buttons and menus remain readable and reachable. Browser zoom and phone font size are separate settings.
Step 3: Review Android text and display size
On Android, open Settings and search for Font size. Open that result and move the slider to a readable size. Search Settings for Display size to review the size of other screen elements. Menu names vary by phone and Android version, and some apps do not use the system font-size setting. Return to the same Rentari screen after any change.
Step 4: Review iPhone text size
On iPhone, open Settings, then Accessibility, Display & Text Size and Larger Text. Use the slider for your preferred reading size; Larger Accessibility Sizes provides additional sizes when needed. Return to the same Rentari screen. These are device controls, and their effect can differ between an installed app and a website.
Step 5: Recheck the same screen and contact support
After saving unfinished work, reload the website or close and reopen the installed app. Check the affected label, nearby buttons and any open menu. If it still fails, choose Contact support below. On Contact, choose Technical support in Topic and describe the screen, device, software versions, text-size or zoom setting, exact symptom and steps you tried.
Check the result
- The same Rentari screen is readable at a comfortable size, with its labels and actions reachable, or you have the details needed to report a reproducible layout issue.
- Changing display settings does not confirm that a form, payment or application was saved. Check its actual saved status separately.
FAQs
Should I clear all browser data first?
No. Start with the affected view, zoom and device text settings. Clearing cookies can sign you out and removing site data can discard browser-only work. Use the browser-troubleshooting guide if the page also fails to load.
Do I need to turn off larger accessibility text?
No. Keep a reading size that works for you. Report clipped labels or unreachable controls at that size, including the device and screen where it happens.