Upload renters insurance proof for a tenant
Add a policy your tenant sent you and review the saved document.
On this page
Have the tenant’s declaration page and confirm the tenant and rental. To change the requirement, use Insurance options > Edit requirement.
Step 1: Open the insurance options
Go to Renters > Tenants and open the tenant’s Overview. At the relevant lease, open Insurance options > Upload Policy. Read Does their policy meet requirements?, then choose Upload Policy to open the form.
Step 2: Attach the policy
Enter Start date and End date, then choose the Policy document. Use PDF, JPG, PNG or WebP up to 25 MB. Convert HEIC to JPG or PNG first.
Step 3: Enter the policy details
Expand Policy details for review. Copy the insurer, policy number, policy type, named insured, address and liability coverage from the declaration page. Add interested-party wording if listed.
Step 4: Save and review
Choose Save policy for review. Open Insurance options > Review policy and history, then use Open proof to inspect the declaration page. Complete the available manual checks and add Review notes where needed. Choose Approve policy only after checking it, or enter a Reason for requesting a correction and choose Request correction.
If the upload needs correction
For an unreadable file, ask for a clear declaration-page PDF. If the name, address or dates are wrong, request corrected proof from the insurer.
Read any upload error before retrying. If the result is uncertain, reopen the policy history to check whether it was saved.
Keep proof current
For an expired or changed policy, upload the current declaration page. Check the new version’s review state instead of relying on an earlier approval.
Check the result
- The saved proof is available for a separate policy review.
FAQs
Can my tenant upload it instead?
Yes. They can use Renters insurance in their portal.
Does uploading automatically approve the policy?
No. Check the document and record the review decision separately.
Does Rentari confirm coverage with the insurer?
An upload or review decision does not guarantee active coverage. Contact the insurer if confirmation is needed.