Manage applicants and their household
Review each person’s progress and understand who a decision affects.
On this page
Step 1: Find the applicant
Open Renters > Applicants. Use Active or Archived and the available status filters, then choose the applicant’s name or View profile.
Step 2: Review the household
Check Applying with on the list or Summary. Open each household member separately; one submitted application does not complete another person’s requirements.
Step 3: Review each person’s progress
Use Summary for application, screening and income-verification progress. Application shows submitted answers; Screening report shows available results. Messages holds that applicant’s conversation.
Step 4: Open the decision page
Choose Make a decision when offered, including under More. Read Applicants in this household, Role, Review and Before acceptance before selecting an action.
Decision choices
| Decision | What it does |
|---|---|
| Accept complete household | Accepts every active member. Other active applicants for the rental are declined and notified; review the affected list and notices. |
| Archive selected applicants without a decision | Archives the selected people without changing their decision status or sending a notice. |
| Deny selected applicants and send individual notices | Records denial and archive status, with a separate notice for each selected person. |
| Deny selected applicants without notification | Records denial and archive status without a notice. Unavailable when a selected person has a screening report. |
Review before recording
- Choose Review decision and notices. Read every affected person and any individual notice.
- Complete the required reasons, credit disclosures and acknowledgments. Resolve any review message.
- Type the displayed confirmation and choose Record decision only when the reviewed choice is correct.
- Read Recorded decision and check notice outcomes separately. An email server accepting a message does not prove recipient delivery.
Acceptance and the lease
Rentari accepts the complete active household in this flow. It creates or reuses one eligible unsigned lease draft. Resolve household membership before proceeding.
Use Open lease draft after a recorded acceptance to review residents, roles and terms. Preparing, sending and signing the agreement remain separate steps.
Group membership
Applying with links come from the household’s application records. The Applicants page does not offer manual split or merge controls. Ask support to review incorrect membership before making a decision.
Check the result
- Each person’s progress is reviewed, and the effect of a household decision is clear.
FAQs
Why is acceptance unavailable?
Read Before acceptance. Missing submissions, screening review, pending corrections, duplicate emails or an overlapping/prepared lease can block acceptance.
Can I accept only one member of a household?
Not through Accept complete household. This action includes all active members. Resolve membership issues first; archive and denial choices can target selected people.
Where did an applicant go?
Check Archived after an archive or denial. After acceptance, review the recorded result, linked lease draft and tenant records rather than assuming an email or signature alone changed their status.
Can I find someone by their group name?
Rentari lists individual applicants and shows Applying with for linked people. Open the person’s profile to see the rest of the household.