Help an international applicant apply
Review application options when an applicant cannot complete the online form.
On this page
Step 1: Check what the applicant needs
Ask which field or verification step is stopping them. Use their real information; an unsigned draft does not remove address or identity requirements.
Step 2: Prepare a draft when appropriate
Open the applicant’s Application tab and choose Prepare manual application when available. Open Prepare an unsigned application draft, enter the supported details and select Save unsigned draft.
Step 3: Have the applicant review it
The applicant reviews the draft in their portal and imports it into their application. They must finish their own application and consent.
Step 4: Agree on any separate application method
If the online form still cannot accept the applicant’s information, confirm an appropriate alternative with your leasing team. Provide a secure way to return any separate form and explain how it will be reviewed.
Separate forms and screening
A separate form does not automatically populate the Rentari application. Review it through the process you agreed with the applicant. An unsigned draft also does not guarantee that identity verification or screening can be completed.
Check the result
- You know whether the applicant can use an unsigned draft or needs a separate application method.
FAQs
Does saving a draft submit the application?
No. The applicant must review and complete it. Saving does not collect consent or start screening.
Can I download a blank international application here?
Prepare manual application creates an unsigned draft in Rentari. It is not a blank PDF download.
Does a separate form include screening reports?
No screening results are created by completing a separate form. Confirm the applicable screening process before requesting it.