Get help with renters insurance
Find coverage, share policy proof and contact the right team for help.
On this page
Before you start
- Check your lease requirement and have the rental address. For an existing policy, have its number and insurer contact details.
Find coverage
Open Renters insurance, expand I need insurance and look under Where to get covered. Choose a provider to get a quote on its website, or use another insurer that meets your lease requirements.
List your belongings and their replacement values before choosing coverage. Give the provider accurate personal and rental details, then review the quote before buying.
Review the quote
Check the price, limits, deductible, exclusions and optional coverage. Ask about personal property, liability, medical payments and temporary accommodation. Coverage for belongings away from home, water backup, identity fraud, earthquakes or replacement cost depends on the policy.
The provider sets eligibility, discounts, available start dates and payment options. Review any monthly or annual billing schedule, amount due at purchase, renewal terms and cancellation rules. Rentari does not set a single insurance price.
Share your policy proof
After purchasing, get the declaration page from your insurer. With an active lease, open Renters insurance and choose Upload proof or Upload new proof. If a requirements dialog appears, review it and choose Upload policy. Enter the coverage dates, choose the file and complete Policy details for review, then select Save policy for review.
Read Policy record and any correction request. When landlord review is required, the upload remains pending until reviewed. Opening a provider link or uploading a document does not confirm active coverage.
Information for landlords
Review each tenant's proof against the lease requirement. One roommate's policy does not automatically cover everyone; check the named insureds with the insurer when needed.
Use the tenant profile's Insurance options to review the document and history. Request updated proof when a policy changes, expires or is canceled. A stored document is not a live insurer status check.
What coverage means
Personal property coverage may help replace belongings after a covered loss. Liability coverage may apply to covered injury or property-damage claims. Legal expenses, medical payments and temporary living costs depend on the policy.
Do not assume your landlord's property policy covers your belongings. Ask your insurer about the specific incident, limits, deductible and exclusions before relying on coverage.
Who to contact
Use the contact information on your issued policy or provider confirmation. Keep the policy number and insured address ready.
| Question | Who can help |
|---|---|
| Quote, purchase, coverage or a claim | Your insurer or insurance provider. |
| Billing, failed payments, renewal, cancellation or refunds | Your insurer or insurance provider. |
| Lease requirement or a proof correction | Your landlord or property manager. |
| Trouble opening Renters insurance, uploading proof or seeing the saved record | Rentari support. |
If your policy or lease changes
Ask the insurer to update or cancel the policy and confirm the effective date. Ending a lease in Rentari does not itself cancel insurance or stop insurance billing.
Upload replacement proof for the correct rental and check its review status. For a missing declaration page, ask the insurer; for a missing Rentari record, check the upload result and contact support.
Check the result
- Your insurer handles the policy, and Rentari records the proof and its review separately.
FAQs
How much does renters insurance cost?
Review your personalized provider quote. Price, billing options and coverage vary; no fixed monthly price is promised by Rentari.
Can I choose a future start date?
Choose from the dates offered by the provider and confirm when coverage begins. Do not assume coverage starts when you open a quote.
Can I use insurance bought elsewhere?
Yes. Upload the declaration page for the correct rental and check that it meets the lease requirement.
Who handles a claim or policy cancellation?
Contact the insurer listed on your policy. Rentari's proof-review tools do not change or cancel the insurance contract.
Why am I still being charged after moving out?
Contact the insurer about cancellation, renewal and any refund. Also ask your manager to correct an outdated lease record; these are separate actions.
My policy is active, but Rentari still asks for proof. What should I check?
Check the saved file, coverage dates and requested corrections. Ask the landlord to review replacement proof. The insurer can confirm whether coverage is active.