Acceptable video tour guidelines
Make a clear tour of the rental and check that renters can watch it.
On this page
Prepare a shareable tour of the correct property and unit.
Supported tour links
Use a YouTube, public Vimeo or Matterport share link in Photos. Upload a recorded video to YouTube or Vimeo first. This field does not accept video files directly.
- Expand Video tour to reveal the link field.
- Enter a YouTube, Vimeo or Matterport link.
Record a useful walkthrough
- Show the rental you are advertising, following the route a visitor would take through it.
- Include useful features such as storage, appliances, views and outdoor space.
- Move slowly and keep the camera steady. Use enough light to make each room clear.
- Keep the tour long enough to explain the layout without repeating the same views.
Keep the content appropriate
Use footage you own or have permission to share. Focus on the property, not people. Leave out private documents, security codes, unrelated scenes and misleading, discriminatory or inappropriate content. Follow the hosting provider's content rules and check the rental's publication eligibility.
Check renter access
Open the share link while signed out of the provider. Remove password or account restrictions and allow embedding where offered. Save the link in Photos, then check playback on your listing.
A saved URL does not confirm that the tour can play or that the listing is published.
Check the result
- You have a supported tour link and have checked that renters can watch it.
FAQs
Can I upload an MP4 in Photos?
No. Upload it to YouTube or Vimeo, then paste the share link. You can also use a Matterport tour URL.
Why is my Vimeo link rejected?
Use a public video link. Password-protected links and unlisted links that need a privacy hash are not supported by this field.