Resolve a blocked or pending rental listing
Read the reason shown, correct the requested details and check the result.
On this page
A draft, a verification request and an outside-site review are different states. Follow the message for the selected rental.
Read the reason
- Open Properties, select the rental and open Marketing.
- Open the offered listing setup or review action. Read the exact missing item or verification message.
- For an outside website, check Listing sites and Track listing. Read any Needs a fix message and its next step.
- Read Recorded status for each destination.
Correct the requested information
Use the listed Add, Edit or verification action. Review the result before returning to publication. If the site requests another review, use its offered action after correcting the issue.
If a message is unclear or a submitted review remains unresolved, contact support with the property, unit, destination and exact status. Do not create another rental to bypass a review.
If the review flags listing content
- Check the address, unit and your authority to advertise. Resolve a duplicate or conflicting ad with support rather than posting another copy.
- Review any flagged application link, description or contact details. Make sure links go to the intended destination.
- Check the actual property type, location and lease term against the destination’s requirements. Do not relabel commercial or short-term space to bypass a restriction.
- Review photos for the issue named in the notice, including people, branding, website screenshots or inappropriate content. Use accurate images you have permission to use.
- Keep the description factual and free of discriminatory restrictions. Correct the specific issue identified by the review.
If verification is required
Complete the phone or ownership check actually requested. Use the secure form for documents and keep codes private. A phone check does not replace an ownership review.
If delivery is unavailable, wait until a method is offered. Submitted documents or a verified phone do not by themselves confirm publication.
- Read the current verification message.
- Send code stays disabled while delivery is unavailable.
Return to Marketing
Return to Marketing and check the current status. Open the public listing and any recorded outside-site link before treating the rental as live. Keep any review reference for support.
Check the result
- You know the outstanding issue and can distinguish a submitted review from a published listing.
FAQs
Does Pending always mean that I broke a listing rule?
No. Read the specific message. Missing setup information, verification and an outside website’s review can require different actions.
Are all property types and locations accepted by every site?
No. A property saved in Rentari may still be ineligible for a particular advertising destination. Review that destination’s requirements.
Can the rental also be listed for sale?
Confirm that it is available to rent and that you have permission to lease it. Keep both ads accurate and follow any request for supporting information.
Should I keep resubmitting?
Follow the retry or review instructions shown. Repeated submissions do not confirm approval or publication; contact support about an unresolved status.