Update or replace renters insurance proof
Add renewed or corrected proof and keep its review history.
On this page
Get the updated declaration page from the insurer. Uploading proof does not change the insurance contract.
Step 1: Update proof as a tenant
Open Renters insurance in your portal. Choose Upload new proof, or Prepare renewal or correction on an existing record.
Step 2: Update proof as a landlord
Open Renters > Tenants, select the tenant and find the correct lease. Choose Insurance options > Upload Policy.
Step 3: Add the current document
Enter the new dates and attach the declaration page. Open Policy details for review and copy the details accurately. Keep the same policy number when updating that policy.
Step 4: Save the new version
Choose Save policy for review. Check the new document and its review state. Earlier proof and decisions stay in the history when a new version is added.
Renewals and corrections
Upload new proof when the insurer renews or corrects a policy. A renewal outside Rentari does not replace the file you previously uploaded.
The new version needs review. An earlier approval does not automatically approve the replacement.
If you cannot update it
Use Rentari in a web browser if the upload controls are unavailable in your mobile app.
Use PDF, JPG, PNG or WebP up to 25 MB. Ask the insurer for corrected proof if the document still has the wrong address or dates.
Check the result
- The updated proof is saved for review, with earlier versions retained when applicable.
FAQs
Should I delete the old proof first?
No. Rentari can add a new version to the existing policy and retain its history.
Can a landlord upload for a tenant?
Yes. Use Upload Policy on the tenant’s insurance record and confirm the correct lease.
Does the new upload mean coverage is approved?
No. The landlord still reviews the current document. Contact the insurer about the coverage itself.