Preview an applicant denial notice
Review each person’s notice before recording a denial.
On this page
Review the correct applicant and any screening information used in the decision.
Step 1: Choose the notification option
Open the applicant and select Make a decision. Check the included people, then choose Deny selected applicants and send individual notices.
Step 2: Complete each notice
For a person with a report, enter Specific reasons, one per line. Answer whether you used their credit score and complete any requested factors or review prompts.
Step 3: Read the preview
Select Review decision and notices. Expand each notice and check the applicant, subject and message. Use Change choices to correct anything.
Step 4: Record and check the outcome
Enter the displayed confirmation, then select Record decision. Use Refresh notice outcomes to check each notice. A queued notice or an email server accepting it does not confirm delivery.
When no screening report is recorded
The notice is an application status update. Review its actual wording in the preview.
When a screening report is recorded
The notice includes report-related disclosures and the reasons you provide. Complete the required review before recording the decision. A denial without notification is unavailable for a person with a recorded report.
Check the result
- You can review the actual individual notice and check its sending status.
FAQs
Is the same message sent to everyone?
Each selected person receives an individual notice. Their screening details belong in their own notice.
Can I preview without recording the denial?
Review decision and notices prepares the preview. Record decision is the separate confirmation step.
What if the notice check stops me?
Read the message and correct or review the flagged details. If the household changed, refresh applications and prepare a new preview.