Skip to main content

Search the Help Center

Search guides for landlords and renters.

Find and review properties in your portfolio

Search your properties, review their recorded details and open the right property or rental workspace.

Before you start

  • Use the portfolio that owns the property. Have part of its address ready if you manage several rentals.

Step 1: Find a property

Open Properties. Use Search properties to find an address or unit, and use All types to narrow the property type.

Search properties set to Maple beside the property-type filter, with both fields outlined.
  1. Use Search properties and Filter by property type together to narrow the list.
Search by address and narrow the property type. Sample filters shown.

Step 2: Read the property and rental rows

Check the address, Status, Rent and Next step. For a property with several rentals, use Show units and rooms to review the individual unit or room rows before opening one.

Expanded sample property with units and rooms underneath, with the expansion control and rental names outlined.
  1. Use the arrow beside the property to show or hide its units and rooms.
  2. Select a unit name to open that rental.
  3. Room rows sit under their parent unit.
Expand the property to see its rentals. Select the exact unit or room you need. Sample property shown.

Step 3: Open the property workspace

Select the property address or rental name to open its Overview, then choose the property area you need, such as Marketing or Settings. Use Add property on the Properties page to create another rental.

Property workspace header with Overview and Marketing tabs and the Settings button outlined.
  1. Open Overview or Marketing for the selected property.
  2. Choose Settings to review the property’s recorded details.
Check the property address, then use the tabs or Settings. Sample property shown.

Step 4: Update recorded property details

Open Settings for the selected property. In Rental Settings, update the address as needed. To change a unit’s bedroom count, open that rental first or choose its Edit action in Units. Choose Save changes, then reopen Settings and reload to confirm the new values remain saved.

Step 5: Read portfolio totals with their labels

On the Properties page, open Summary to review Portfolio distribution, Rent this month, Occupancy rate and Expiring leases when available. Check the unit counts, date period and any billing coverage notes.

Check the result

  • Search narrows the property list; opening a property or rental reveals its available setup actions.

FAQs

Why can I not find a property I just added?

Clear the property search, confirm the active portfolio and check the sample-data banner. If the original save showed an error, the property may not have been created.

Why does one property have several rental entries?

A building can contain separate units or room rentals. Open the property and check the unit label before editing a listing or lease.

How do I correct a property address or bedroom count?

Open the property, choose Settings, and edit the fields in Rental Settings. Select Save changes, then reopen or reload Settings to verify the values were saved. If saving shows an error, keep the original record and resolve the error before continuing.

Screenshots and walkthrough

Did this answer your question?

Article as markdown