Troubleshoot Rentari on your phone
Check updates, reopen the app and get help with a blocked screen.
On this page
Step 1: Check your phone and app
Check for device updates, then use the official download links on Rentari Apps to find app updates and supported devices.
Step 2: Reopen the app
Close and reopen Rentari. If the screen still fails, try the same account in your phone or desktop browser.
Step 3: Review stored data
For a browser issue, follow the browser troubleshooting guide. Before clearing site data or reinstalling an app, make sure you can sign back in and have saved any unfinished work.
Step 4: Contact support
Include your phone model, operating system, app or browser version, screen name and error. Add a screenshot with private details concealed.
A specific task is stuck
For bank connection or payment issues, check the existing record before retrying. A frozen screen does not prove that a payment failed.
For sign-in problems, confirm your email and sign-in method, or use Forgot password. If a field will not accept a value, try the same form in a browser and report the field and keyboard used.
Check the result
- The correct account opens on the phone, or support has the device and specific blocked flow.
FAQs
Do I have to reinstall to use Rentari?
No. Try reopening or browser access first. Reinstalling is an optional recovery step after saving work and confirming you can sign in.
What if a rental is missing?
Check that you used the account and sign-in method associated with that rental. Contact support before creating another account.