Understand the applicant Summary page
Review application progress, screening and supporting documents.
On this page
Choose the correct applicant and rental.
Step 1: Open Summary
Go to Renters > Applicants and select the applicant. Open Summary to see their progress and current next action.
Step 2: Review Application overview
After submission, review desired move-in, occupants, self-reported income, animals and smoking. Choose View details or Application for the full answers.
Step 3: Check Verification
Read the actual state, such as Waiting on applicant, Documents received, Income check reviewed or Flagged. Uploaded documents alone do not establish authenticity or a live payroll connection.
Step 4: Check the screening status
Read Screening report and its provider/status. Awaiting payment, identity steps or processing do not mean a completed report. Open View full report only when available.
Use the other tabs
Application contains submitted answers. Screening report shows available results and coverage. Messages contains the applicant conversation.
Applying with links open each co-applicant’s record. Review each person separately.
Check the result
- You can distinguish submitted information, verification work and available screening results.
FAQs
Why are application details missing?
The overview says when details are waiting for submission.
Is an unavailable result clear?
No. Read the status and coverage before deciding.